What Is a Cloud VoIP Phone System?
High Point calls itself the Furniture Capital of the World, and twice a year that title gets put to the test. During the High Point Market each
spring and fall, more than 12 million square feet of showroom space along Main Street and Hamilton Street fills with buyers, designers, and vendors from more than 100 countries, and the phones at every showroom, hotel, and logistics company in town start ringing off the hook. The rest of the year, High Point is a steady mix of furniture and textile manufacturers, healthcare providers, and small businesses spread across Guilford, Randolph, Davidson, and Forsyth counties. A cloud VoIP phone system gives High Point businesses a phone system that can flex with that kind of seasonal swing instead of a rack of hardware that only runs at full capacity a few weeks a year. Your entire phone system runs securely in the cloud, so all you need on-site is the phones.
- No PBX hardware to buy, house, or maintain in a back office or showroom
- No technician visit required to add an extension before Market week
- Scales instantly – add temporary lines for Market, remove them when the show closes
- Built-in redundancy so calls keep coming in even if a location loses power
Features High Point Businesses Actually Use
- Free softphone app from the App Store – take calls from the showroom floor, your car, or a Market week hotel room
- Free local and long-distance calling across the US and Canada
- Work-from-home ready – plug a phone into any internet connection and it rings just like it does at the office
- Free auto attendant to route buyers, vendors, and customers to the right department
- Voicemail-to-email with transcription
- Music on hold, with the option to upload your own recordings
- Call forwarding, call parking, and call pickup
- Audio conferencing for up to 16 participants
- “Follow Me” call routing to reach you at multiple numbers in sequence
- Day and Night mode scheduling for different greetings by time of day
- Call accounting and call recording
- Built-in disaster recovery, so a Piedmont ice storm or a Market-week power outage doesn’t take your phones down with it
ConnectUC: Your Business Phone Line Anywhere
ConnectUC puts your High Point business line on your smartphone, tablet, or laptop. Calls placed through the app show your business number, not your personal cell, so a sales rep working a Market showroom or a manager checking in from Thomasville still looks and sounds like they’re calling from the office. Answer calls, transfer them, join conference calls, and check voicemail from wherever your day takes you.
Yealink Desk Phones Built for the Cloud
Pair your cloud phone system with a Yealink desk phone and you get a business-grade handset without the business-grade price tag. Add a VoIP headset for anyone spending most of the day on the phone with buyers or vendors. Prefer to keep some hardware on-site alongside your cloud service? Take a look at our business phone systems for High Point to compare options.
Full Control of Your Phone System, Anytime
Need to add an extension before a Market week rush or change a greeting for a holiday closing? Our web portal gives you 24/7/365 access to make changes yourself, or call us and we’ll make them for you in minutes.
Winter ice storms move through the Piedmont Triad most years. If your office loses power or you need to close early, reassign your main number to a cell phone in seconds so you never miss a call.
New Phone System, Same-Day Setup
We’ve deployed new phone systems for High Point businesses in as little as 30 minutes. The web interface is intuitive enough that we can build extensions in seconds and have your business line ringing on your new phones the same day, whether you’re a showroom on Main Street or a manufacturer near Piedmont Triad International Airport.
Why High Point Businesses Choose DS1 Phone Systems
We’ve been installing and supporting business phone systems in the Piedmont Triad for over 20 years. No contracts, free tech support, and free changes to your system whenever you need them – whether that’s the week before Market or any ordinary Tuesday.
Serving High Point and the Surrounding Piedmont Triad Area
In addition to High Point, we support businesses throughout the Piedmont Triad, including Jamestown, Archdale, Thomasville, Trinity, Greensboro, and Winston-Salem. Prefer a mix of on-site hardware and cloud features? Visit our business phone systems page for High Point, and if you need your office rewired for phones or data, check out our structured cabling services in High Point.
Ready to Move Your Phone System to the Cloud?
Call us today at 704-729-7210 or visit our contact us page for a free quote and demonstration.
FAQ
What is a cloud VoIP phone system?
A cloud VoIP phone system routes your calls over the internet instead of traditional phone lines, with the entire system hosted and managed off-site. All you need is the phones and an internet connection.
Do I need to buy any equipment?
No. All you need are the phones themselves. There’s no PBX hardware to purchase, house, or maintain.
Is there a contract?
No. We offer our cloud phone service with no contract required.
Can I add lines temporarily for High Point Market?
Yes. One of the biggest advantages of a cloud system for High Point showrooms is the ability to add extensions before Market week and remove them once the show ends, so you’re never paying for capacity you don’t need the rest of the year.
What happens if the power goes out?
Your cloud phone system has built-in disaster recovery, and you can reassign your main number to a cell phone in seconds through our web portal, so calls still reach you during a storm or outage.
Can employees work from home?
Yes. Employees can plug their phone into any internet connection at home and stay connected to the office exactly as if they were at their desk.
How fast can a new phone system be set up?
We’ve deployed new systems for customers in as little as 30 minutes. Most High Point businesses are up and running the same day.
Does the mobile app show my business number?
Yes. Calls placed through the ConnectUC app display your business number, not your personal mobile number.
Do you support multi-location furniture and manufacturing businesses?
Yes. Cloud phone systems are well suited to High Point businesses with a showroom, warehouse, and office in different locations, since every site connects to the same system.
Do you serve areas outside High Point?
Yes, we support businesses throughout the Piedmont Triad, including Jamestown, Archdale, Thomasville, Trinity, Greensboro, and Winston-Salem.