Searching for the right business phone system for your Chapel Hill company? Whether you’re a research office tied to UNC and UNC Health, a shop or restaurant along Franklin Street, or a professional practice serving the university community, we have a solution that fits the way you do business.
Click to Call 984-351-5525 or visit our contact us page.
Cloud VoIP and Hosted PBX for Chapel Hill Businesses
Not ready to commit to on-premise hardware? A cloud, or hosted, phone system runs your entire phone system off-site and gives Chapel Hill businesses the flexibility to add or remove lines around the university’s academic calendar.
- Free auto attendant to route clients, patients, and customers to the right department
- Voicemail-to-email with transcription
- ConnectUC mobile app so calls follow you off-site without giving out your cell number
- Support for multiple locations – office, clinic, and home all on one system
- Yealink desk phones that work seamlessly with the hosted platform
Prefer a fully hosted solution instead of on-site hardware? Take a look at our cloud phone systems for Chapel Hill for the full feature set.
How the Switch Works
We start with a walkthrough of your current phone bill and call flow. Many of the Chapel Hill businesses we talk to are connected in some way to UNC-Chapel Hill or UNC Health, and a lot are still paying AT&T, Spectrum, Windstream, or CenturyLink for traditional phone lines at roughly double what a SIP trunking or hosted solution costs. We can usually cut that bill in half while adding features your old system never had, and we schedule the cutover so it doesn’t interrupt business.
Built for How Chapel Hill Does Business
Chapel Hill’s economy revolves around the University of North Carolina, and that shows up everywhere from the research labs and clinics tied to UNC Health to the shops, restaurants, and bookstores lining Franklin Street. Add in the college-town energy that spills over into neighboring Carrboro, and you get a business community that ranges from small independent retailers to multi-location medical and research practices. A Franklin Street storefront needs a different call flow than a UNC-affiliated clinic or a research office.
Because we’ve installed phone systems for businesses across North Carolina for over 20 years, we size every system to the business it’s built for, whether that means a compact system for a small office or a fully expandable IP system for a company with several hundred extensions.
Structured Cabling and On-Site Support
Moving into a new office or just tired of a rat’s nest of cabling in the server closet? We provide structured cabling for both voice and data, so your phone system and your network are both built on infrastructure that will last.
Still Running an On-Premise System?
If you already have an NEC, Avaya, ESI, or Nortel system in place, we can service, expand, or replace it. DS1 Phone Systems is an authorized dealer for ESI and NEC SL1100 phone systems, and we’re familiar with legacy Avaya IP Office and Nortel Norstar equipment still running in older Chapel Hill offices.
Why Chapel Hill Businesses Choose DS1 Phone Systems
We’ve been installing and supporting business phone systems since 1994. No contracts, free tech support, and free changes to your system whenever your business needs them.
Ready to Get Started?
Click to Call 984-351-5525 or visit our contact us page for a free consultation and quote.
FAQ
What phone systems do you install in Chapel Hill?
We install and support NEC, ESI, Avaya IP Office, and Nortel Norstar phone systems, along with cloud-hosted VoIP systems.
Can you lower our monthly phone bill?
In many cases, yes. If you’re on traditional phone lines through AT&T, Spectrum, Windstream, or CenturyLink, switching to SIP trunking or a hosted system can cut your bill significantly. Send us a copy of your current bill and we’ll provide a free quote.
Do you work with UNC-affiliated medical and research offices?
Yes. We work with medical practices, research offices, and clinics connected to UNC and UNC Health throughout Chapel Hill and can set up call routing that fits how your team operates.
Can my system handle seasonal changes tied to the academic calendar?
Yes. Cloud and hosted systems make it easy to add or remove extensions as your staffing needs shift throughout the school year.
Do you offer structured cabling too?
Yes, we provide voice and data cabling for offices throughout the Chapel Hill area.
Is there a contract for cloud service?
No. Our cloud phone service comes with no contract required.
How long does installation take?
Many systems can be installed and ready to use the same day, depending on the size of the business and number of extensions.
Do you support legacy equipment?
Yes, we service existing NEC, Avaya, ESI, and Nortel Norstar systems in addition to installing new equipment.
What areas do you serve besides Chapel Hill?
We serve the Triangle area, including Carrboro, Durham, Raleigh, and Pittsboro.
Do you offer free consultations?
Yes. Call 984-351-5525 or visit our contact us page to schedule a free consultation and quote.