Phone Systems Charlotte NC

As your premier provider of Business Phone Systems here in the Charlotte Metro area, DS1 offers business phone systems, cabling and broadband services!  We have over 30 years experience in the telecommunications sector and we feel confident that our knowledge and expertise will provide the right solution for your business.

Have you ever considered a VOIP Phone System for your Charlotte NC business? The evolution of business telecom is upon us. cloud phone systems are simply your phone system in the cloud! This technology provides small, medium-sized, and multi-site organizations with a sophisticated telephone system, while minimizing equipment costs. All that you need to get started is the phones! Our 24 button speakerphones are only $75!  No need to buy any other equipment that becomes outdated over time.  Our servers are constantly updated with the latest technology and new features are being added all the time.

Do you have a business with multiple offices or employees that work remotely?  A hosted phone system is a perfect solution to connect them all together!  We can deploy the cloud phones and ship them out to your employees and all they have to do is plug them in and they are connected to you!

We also want to make sure that you are 100% happy so we offer NO CONTRACT on our cloud phone system services. What’s more is we offer free tech support and changes to your system are also free of charge.  Call us anytime and we can login to your portal and make changes to your company’s phone system in a matter of minutes!

Some of the features of the Cloud Hosted Phone System are:

  • Free App – from the App store – make and receive calls – move about freely in your office and never miss a call
  • Free Local and Long Distance Calling (USA & Canada)
  • Take your phone home with you – due to COVID 19- we have hundreds of users that have taken their phones home and plugged them into their Internet connection and BOOM – they are connected to everyone at the office and worldwide!
  • Free Auto Attendant
  • Voicemail +  Voicemail recordings send to Email & Transcription
  • Music on Hold – comes with a standard recording but you can also upload your own recordings!
  • Call Forwarding
  • Call Pickup
  • Caller ID
  • Call Switch: Seamlessly transfer your calls to a cell phone to take a conversation on-the-go
  • Call Parking: Park your calls so others can pick them up
  • Audio Conferencing – up to 16 parties can dial into your private conference room
  • “Follow Me”: Calls can be forwarded to multiple numbers that will ring in a designated sequence
  • Day and Night Mode Schedule: Create different greetings according to time of day and day of week.
  • Call Accounting and Call Recording
  • Disaster Recovery Built in
  • Unparalleled Service Up Time
  • Reliability – A hosted PBX system can be counted on to connect every call without lagging response times, delays or lapses in call quality. You can count on the clear reception of each call, as Internet-based telephony is touted for its improved quality over that of traditional PSTN connection.


Looking to have more control over your phone system?  We give you full access to make changes to your phone system at any time  – 24/7/365.  Take a look at our intuitive web portal…

DS1 Phone Systems Hosted Web Portal



Do you need to change the ringing assignment of your main phone number do to inclement weather?  That is easy… just reassign it to another number such as your mobile phone…


Change Ringing Assignment


Best Business Phones for Small Business in Charlotte NC


Yes you read that correctly… We have deployed new phones to our customers in as little as 30 minutes. The Web interface is so intuitive and easy to use, we can build extensions in mere seconds and get your phone ringing in no time.  We set up the forwarding from your landline phone company into a pilot phone number that is pointed to your new hosted phone system and your business phone number is ringing on your new VOIP phones!  Call us today for a free demonstration…

Icing on the cake?  Our intuitive App from the App store.  This app will allow you to answer calls, transfer calls, record calls, join conferences,  check voicemail etc… the best part is when you make a call from the app it sends out your business number to your customer, not your personal mobile number!   We even have some customers using it from their tablets and making calls with headsets…   see images below…

reachuc interface

reachuc in call options


reachuc messages