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Last month we experienced our worst nightmare – our old phone system died! Luckily, I was referred to DS1 by a friend of mine who had purchased a system from them. I called the owner, David, and asked him to give me a price for an Avaya IP Office. He showed up at my office within 2 hours of my call! He told me he could hear the panic in my voice and he came over as soon as he could. Anyway, he recommended an NEC phone system over the Avaya IP Office after our brief discussion. He told me that I would be saving over $2,000 by going with the NEC plus it came with a Five Year Warranty! That was music to my ears… I would save money and get a long warranty, that was an easy decision to make. I wrote him a check for the deposit and he returned to my office 1 hour later to put in the system! I have never seen a phone system provider who is more on the ball than DS1 is, I would highly recommend them to anyone!
We called DS1 when our old phone system died on us earlier this year. We consulted with David, the owner personally and he was very thorough in explaining what our options were. He provided us a very affordable price for the equipment that not only met with our budget, but was also 30% less than each of the other 2 quotes we had received for similar systems. The installation was a breeze and David provided us “hands on” training that simplified the use of the system. I would recommend David and his company to anyone who is in need of a phone system. I know our law office is very glad we hired him!!
We found DS1’s website online through a Google search when our phone system’s paging stopped working. The owner, David showed up at our door within 1 hour of my phone call! He diagnosed the problem to be with the paging unit’s power supply. The next day he showed up with a new power supply and was able to get the paging working again. He also alerted us to the problem on our phone system of poor call quality on due to the voice over IP cutting off the calls. He proposed a new digital phone system that was very affordable and we hired him to install it the following week. He was able to complete the installation after business hours and we received extensive training the next morning. We couldn’t be happier with our purchase and the great service that David’s company provides! Highly recommended and use us a a referral anytime!
Mount Holly, NC
Our staffing company had outgrown our office space in Mooresville and we looked and found DS1 online through a Google search. They provided all of the voice and data cabling as well as a new NEC phone system for our business. They also trained us on how to use the system and provided training guides for making changes in the future for new employees we will be bringing on. I would recommend DS1 Phone Systems to anyone looking for a knowledgeable company that needs these services.
We recently installed a new phone system for our home contracting business in Denver, NC. We had specifics needs for warehouse paging to be installed with the new system. We met with the David and he explained our options for the new system as well as the paging equipment that would be installed in the warehouse facility. We were impressed with the NEC phone system he recommended and liked that it came with a 5 year warranty! He installed the phone and paging system the following day and showed us how to use it. We are very happy with this purchase as it has made our business more productive and saves us time as well! Please feel free to use as a referral for your future prospects. You guys are great!!