Searching for the right business phone system for your Raleigh company? Whether you’re downtown, in North Hills, or building out an office near RTP, we have a solution that fits the way you do business.
Click to Call 984-351-5525 or visit our contact us page.
Cloud VoIP and Hosted PBX for Raleigh Businesses
Not ready to commit to on-premise hardware? A cloud, or hosted, phone system runs your entire phone system off-site and gives Raleigh businesses the flexibility to add a line the day you hire, or open a new location without waiting on equipment.
- Free auto attendant to route patients, clients, and customers to the right department
- Voicemail-to-email with transcription
- ConnectUC mobile app so calls follow you between downtown, RTP, and home without giving out your cell number
- Support for multiple locations – Raleigh, Durham, and Cary all on one system
- Yealink desk phones that work seamlessly with the hosted platform
Prefer a fully hosted solution instead of on-site hardware? Take a look at our cloud phone systems for Raleigh for the full feature set.
How the Switch Works
We start with a walkthrough of your current phone bill and call flow. Raleigh is one of the fastest-growing metro areas in the country, and a lot of the businesses we talk to are either outgrowing an old analog system or trying to connect a second office in Durham or Cary to their main line. Many are still paying AT&T, Windstream, Charter, or Spectrum for traditional phone lines at roughly double what a SIP trunking or hosted solution costs. We can usually cut that bill by 30 to 50 percent while adding features your old system never had, and we schedule the cutover so it doesn’t interrupt business.
Built for How Raleigh Does Business
Raleigh anchors the Research Triangle alongside Durham and Chapel Hill, and the businesses here reflect that mix: state government offices downtown, a fast-growing tech and biotech base around Research Triangle Park, medical and professional practices in North Hills, and small businesses opening across every corner of the metro. A downtown law firm needs a different call flow than a biotech startup near RTP or a multi-location medical practice with patients calling in from across the Triangle.
Because we’ve installed phone systems for businesses across North Carolina for over 20 years, we size every system to the business it’s built for, whether that means a compact system for a small office or a fully expandable IP system for a company with several hundred extensions across multiple Triangle locations.
Structured Cabling and On-Site Support
Moving into a new office or just tired of a rat’s nest of cabling in the server closet? We provide structured cabling for both voice and data, so your phone system and your network are both built on infrastructure that will last.
Still Running an On-Premise System?
If you already have an NEC, Avaya, ESI, or Nortel system in place, we can service, expand, or replace it. DS1 Phone Systems is an authorized dealer for ESI and NEC SL1100 phone systems, and we’re familiar with legacy Avaya IP Office and Nortel Norstar equipment still running in older Raleigh offices.
Why Raleigh Businesses Choose DS1 Phone Systems
We’ve been installing and supporting business phone systems since 1994. No contracts, free tech support, and free changes to your system whenever your business needs them – with the kind of same-day, local service the big national providers can’t match.
Ready to Get Started?
Click to Call 984-351-5525 or visit our contact us page for a free consultation and quote.
FAQ
What phone systems do you install in Raleigh?
We install and support NEC, ESI, Avaya IP Office, and Nortel Norstar phone systems, along with cloud-hosted VoIP systems.
Can you lower our monthly phone bill?
In many cases, yes. If you’re on traditional phone lines through AT&T, Windstream, Charter, or Spectrum, switching to SIP trunking or a hosted system can cut your bill by 30 to 50 percent. Send us a copy of your current bill and we’ll provide a free quote.
Do you support multi-location businesses across the Triangle?
Yes. Whether you have offices in Raleigh, Durham, and Cary, or anywhere else in the Triangle, we can connect them all to one phone system.
Do you serve businesses near RTP?
Yes, we support businesses throughout the Research Triangle Park area as well as downtown Raleigh and North Hills.
Do you offer structured cabling too?
Yes, we provide voice and data cabling for offices throughout the Raleigh area.
Is there a contract for cloud service?
No. Our cloud phone service comes with no contract required.
How long does installation take?
Many systems can be installed and ready to use the same day, depending on the size of the business and number of extensions.
Do you support legacy equipment?
Yes, we service existing NEC, Avaya, ESI, and Nortel Norstar systems in addition to installing new equipment.
What areas do you serve besides Raleigh?
We serve the greater Triangle area, including Durham, Cary, Chapel Hill, Wake Forest, Apex, and Garner.
Do you offer free consultations?
Yes. Call 984-351-5525 or visit our contact us page to schedule a free consultation and quote.