What Is a Cloud VoIP Phone System?
Fayetteville is home to Fort Liberty, one of the largest military installations in the world, and the businesses here reflect that: government
contractors, veteran-owned small businesses, medical and legal practices serving military families, and retailers along Bragg Boulevard and downtown near Cross Creek. With deployment cycles and PCS moves driving constant change, Fayetteville businesses need a phone system that can keep up. A cloud VoIP phone system gives Fayetteville businesses that flexibility without a rack of on-site hardware tying you to one address. Your entire phone system runs securely in the cloud, so all you need on-site is the phones.
- No PBX hardware to buy, house, or maintain in an office closet
- No technician visit required to add an extension when you hire
- Scales instantly – add or remove lines as staffing changes throughout the year
- Built-in redundancy so calls keep coming in even if a location loses power
Click to Call 984-351-5525 or visit our contact us page.
Features Fayetteville Businesses Actually Use
- Free softphone app from the App Store – take calls from the office, a job site, or home
- Free local and long-distance calling across the US and Canada
- Work-from-home ready – plug a phone into any internet connection and it rings just like it does at the office
- Free auto attendant to route clients, patients, and customers to the right department
- Voicemail-to-email with transcription
- Music on hold, with the option to upload your own recordings
- Call forwarding, call parking, and call pickup
- Audio conferencing for up to 16 participants
- “Follow Me” call routing to reach you at multiple numbers in sequence
- Day and Night mode scheduling for different greetings by time of day
- Call accounting and call recording
- Built-in disaster recovery, so a Cape Fear River area storm doesn’t take your phones down with it
ConnectUC: Your Business Phone Line Anywhere
ConnectUC puts your Fayetteville business line on your smartphone, tablet, or laptop. Calls placed through the app show your business number, not your personal cell, so an employee working from home or off-site still looks and sounds like they’re calling from the office. Answer calls, transfer them, join conference calls, and check voicemail from wherever your day takes you.
Yealink Desk Phones Built for the Cloud
Pair your cloud phone system with a Yealink desk phone and you get a business-grade handset without the business-grade price tag. Add a VoIP headset for anyone spending most of the day on the phone with clients or customers. Prefer to keep some hardware on-site alongside your cloud service? Take a look at our business phone systems for Fayetteville to compare options.
Full Control of Your Phone System, Anytime
Need to add an extension for a new hire or change a greeting for a holiday closing? Our web portal gives you 24/7/365 access to make changes yourself, or call us and we’ll make them for you in minutes.
Coastal storms can roll inland toward Fayetteville and Cumberland County during hurricane season. If your office loses power or you need to close early, reassign your main number to a cell phone in seconds so you never miss a call.
New Phone System, Same-Day Setup
We’ve deployed new phone systems for Fayetteville businesses in as little as 30 minutes. The web interface is intuitive enough that we can build extensions in seconds and have your business line ringing on your new phones the same day, whether you’re downtown near Cross Creek or out along Bragg Boulevard.
Why Fayetteville Businesses Choose DS1 Phone Systems
We’ve been installing and supporting business phone systems for over 20 years. No contracts, free tech support, and free changes to your system whenever you need them.
Serving Fayetteville and the Surrounding Area
In addition to Fayetteville, we support businesses throughout Cumberland County, including Spring Lake, Hope Mills, and Eastover. Prefer a mix of on-site hardware and cloud features? Visit our business phone systems page for Fayetteville.
Ready to Move Your Phone System to the Cloud?
Call us today at 984-351-5525 or visit our contact us page for a free quote and demonstration.
FAQ
What is a cloud VoIP phone system?
A cloud VoIP phone system routes your calls over the internet instead of traditional phone lines, with the entire system hosted and managed off-site. All you need is the phones and an internet connection.
Do I need to buy any equipment?
No. All you need are the phones themselves. There’s no PBX hardware to purchase, house, or maintain.
Is there a contract?
No. We offer our cloud phone service with no contract required.
Can I add or remove lines as my staffing changes?
Yes. Cloud systems make it easy to add extensions when you hire and scale back down if your staffing needs change, which is common for Fayetteville businesses tied to Fort Liberty’s deployment cycles.
What happens if the power goes out?
Your cloud phone system has built-in disaster recovery, and you can reassign your main number to a cell phone in seconds through our web portal, so calls still reach you during a storm or outage.
Can employees work from home?
Yes. Employees can plug their phone into any internet connection at home and stay connected to the office exactly as if they were at their desk.
How fast can a new phone system be set up?
We’ve deployed new systems for customers in as little as 30 minutes. Most Fayetteville businesses are up and running the same day.
Does the mobile app show my business number?
Yes. Calls placed through the ConnectUC app display your business number, not your personal mobile number.
Do you work with veteran-owned and government contractor businesses?
Yes. We work with many veteran-owned businesses and government contractors in the Fayetteville area and can set up call routing and extensions that match how your team operates.
Do you serve areas outside Fayetteville?
Yes, we support businesses throughout Cumberland County, including Spring Lake, Hope Mills, and Eastover.