VoIP Phones for Charlotte, NC Businesses

Choosing the right VoIP phones matters as much as choosing the right phone system. Whether your team needs a full-featured desk phone at every seat, a conference phone in the boardroom, or a softphone app for employees on the go, we help Charlotte businesses match the right hardware to how they actually work.

All of our VoIP phones are pre-configured before they arrive — plug them in, and they’re connected to your system. No on-site programming, no IT headache.

Do you have a business with multiple offices or employees that work remotely? A hosted phone system is a perfect solution to connect them all together! We can deploy the VOIP phones and ship them out to your employees and all they have to do is plug them in and they are connected to you!

We also want to make sure that you are 100% happy so we offer NO CONTRACT on our hosted phone system services. What’s more is we offer free tech support and changes to your system are also free of charge. Call us anytime and we can login to your portal and make changes to your company’s phone system in a matter of minutes!

Some of the features of the Cloud PBX – Hosted Phone System are:

Free App – from the App store – make and receive calls – move about freely in your office and never miss a call
Free Local and Long Distance Calling (USA & Canada
Free Auto Attendant
Voicemail + Voicemail recordings send to Email & Transcription
Music on Hold – comes with a standard recording but you can also upload your own recordings!
Call Forwarding
Call Pickup
Caller ID
Call Switch: Seamlessly transfer your calls to a cell phone to take a conversation on-the-go
Call Parking: Park your calls so others can pick them up
Audio Conferencing – up to 16 parties can dial into your private conference room
“Follow Me”: Calls can be forwarded to multiple numbers that will ring in a designated sequence
Day and Night Mode Schedule: Create different greetings according to time of day and day of week.
Call Accounting and Call Recording
Disaster Recovery Built in
Unparalleled Service Up time
Reliability – A hosted PBX system can be counted on to connect every call without lagging response times, delays or lapses in call quality. You can count on the clear reception of each call, as Internet-based telephony is touted for its improved quality over that of traditional PSTN connection.

Desk Phones — Built for Every Role

Our most popular desk phone is the Yealink T-series, which covers everything from a simple reception line to a full executive workstation:

– **Yealink T4-Series** – Color screen, HD voice, ideal for standard desk use and receptionists handling multiple lines
– **Yealink T5-Series** – Touchscreen, Bluetooth/Wi-Fi options, built for executives and high-call-volume roles
– **24-Button Speakerphones** – Our standard configuration for most Charlotte offices, available free to new customers on qualifying plans (confirm current offer before publishing)

Every desk phone we deploy comes preloaded with your extension, your voicemail box, and your company’s dial plan — so when it arrives, it’s ready to answer calls immediately.

Softphones — Your Office Phone, Without the Phone

Not every employee needs a physical handset. Our free ReachUC app turns any smartphone, tablet, or computer into a full extension of your office phone system:

– Make and receive calls from your business number, not your personal cell
– Transfer calls, join conferences, and check voicemail from anywhere
– Ideal for remote employees, field staff, or anyone who splits time between locations

Many of our Charlotte customers run a hybrid setup — desk phones at the office, softphones for the team on the road — all connected to the same system.

Conference & Common-Area Phones

For boardrooms, huddle spaces, or shared work areas, we deploy conference-capable VoIP phones that support up to 16 parties dialing into a private conference room — no separate conferencing service required.

Headsets & Accessories

Pair any VoIP desk phone or softphone with a wireless or wired headset for hands-free calling. We help Charlotte businesses choose headsets that are compatible with their specific phone model and call volume needs — from single-line offices to busy call centers

Desk Phone or Softphone? How to Choose

– **Choose a desk phone if:** you have a dedicated workstation, handle high call volume, or need a professional setup for client-facing roles like reception or sales
– **Choose a softphone if:** your team works remotely, splits time between sites, or needs mobility throughout the day
– **Choose both if:** you want the reliability of a desk phone at the office with the flexibility to take calls from a mobile app when away from your desk

We can help you mix and match by department — most Charlotte businesses don’t run an all-or-nothing setup.

Fast, Hassle-Free Setup

We’ve deployed new VoIP phones to Charlotte customers in as little as 30 minutes. Our team handles the extension setup and call forwarding from your existing landline provider, so your business number is ringing on your new phones the same day you’re ready to go live. Call us for a free demonstration.

VoIP Phones for Charlotte’s Business Community

We supply and support VoIP phones for medical and dental offices, law firms, real estate agencies, restaurants and retail locations, financial services firms, nonprofits, and tech companies throughout Charlotte — including Uptown, SouthPark, Ballantyne, Dilworth, and University City.

Looking to have more control over your phone system? We give you full access to make changes to your phone system at any time – 24/7/365. Take a look at our intuitive web portal…

Do you need to change the ringing assignment of your main phone number do to inclement weather? That is easy… just reassign it to another number such as your mobile phone…

Icing on the cake? Our intuitive App from the App store. This app will allow you to answer calls, transfer calls, record calls, join conferences, check voicemail etc… the best part is when you make a call from the app it sends out your business number to your customer, not your personal mobile number! We even have some customers using it from their tablets and making calls with headsets… see images below…