Yes and No!  Yes, your VOIP deskphones will actually not be seeing the internet and will display a message “No Service”.

No, because our system can automatically route the calls to our smartphone app, “REACHUC” or calls can be routed to a cellphone number so you will NEVER miss a call.  Old phone systems do not have the ability to see if your voice lines are down and route the calls for you, when your voice lines are down, you are none the wiser.

Voice over IP (VOIP) is quite simply using your internet connection to make phone calls.