Looking for a business phone system in Statesville that won’t lock you into expensive hardware or long service delays? DS1 Phone Systems
has been installing and supporting business phone systems across the Charlotte region for over thirty years, and Statesville and the rest of Iredell County are part of our core service territory. Whether you’re outfitting a new warehouse near the I-40/I-77 interchange, replacing an aging system in a downtown office, or moving your team to hosted VoIP, we’ll build a system around how your business actually answers the phone, not a one-size-fits-all package. Click to Call 704-729-7210 or visit our contact us page.
Cloud VoIP and Hosted PBX for Statesville Businesses
Most Statesville businesses we talk to today are ready to leave on-site phone equipment behind for good. A hosted PBX system moves your phone system into the cloud instead of a box sitting in a closet, so there’s no aging hardware to maintain and no technician visit required every time you need a small change. Our hosted VoIP systems include:
- Auto attendant to greet and route callers automatically
- Voicemail-to-email, delivered straight to your inbox
- ConnectUC, our mobile and web softphone app, so your team can make and receive business calls from a smartphone, laptop, or web portal — no desk phone required
- Multi-location support, so offices across Statesville, Charlotte, or anywhere else run on one unified system
- Desk phones from Yealink’s T4 and T5 series, for teams that want dedicated hardware alongside the softphone
See our full lineup of Yealink phones and VoIP headsets, or read more about our cloud phone systems for Statesville.
How the Switch Works
Moving to a hosted phone system doesn’t mean tearing out your existing wiring or shutting your office down for a day. We build your new system in the cloud first — extensions, call routing, greetings, and all — while your current lines stay live. Once everything checks out, we schedule the number port from your existing carrier and cut over with minimal downtime, usually with only a few minutes of interruption, if any at all. Desk phones arrive pre-configured, so when they show up, your team plugs them in and they’re already registered to the right extension. Statesville’s spot at the junction of I-40 and I-77 keeps drawing warehouses, distribution centers, and light-industrial tenants that need dependable multi-line phone service connecting a front office to a warehouse floor, and we size each system to the number of employees and call volume a location actually has, not a generic package.
Built for How Statesville Does Business
Statesville grew from a 19th-century railroad town into the seat of Iredell County government and one of the busiest logistics corridors in the region, thanks to its position at the intersection of I-40 and I-77. Downtown, the historic town square is still home to the old Liar’s Bench, where generations of old-timers have spun tall tales, including the one that helped earn Statesville its “Windy City” nickname. Whatever your business is built around, your phone system should reflect it. Warehouses and distribution centers along the interstate need a system that connects a front office to a busy loading dock without dropping a call, while the medical offices, Mitchell Community College, and the shops and restaurants around the downtown square need something more traditional. Add the manufacturers and machine shops scattered around the county, and we’ve installed and supported phone systems across nearly every kind of business Statesville has.
Structured Cabling and On-Site Support
Building out a new office or warehouse in Statesville? We handle structured cabling for phone and data lines alongside your phone system installation, so the wiring is in place before you move a single desk in. And because we’re a local Charlotte-area company, on-site support and repairs for existing systems are never far away. 
Still Running an On-Premise System?
Not every Statesville business is ready to move to the cloud, and that’s fine. We still install, support, and repair on-premise phone systems, including systems from major manufacturers. If you have a system that’s working but needs an upgrade, a technician to relocate it, or occasional repairs, we can help without pushing you into a full replacement before you’re ready.
Why Statesville Businesses Choose DS1
We’ve been serving the greater Charlotte region for over thirty years, and Statesville and the rest of Iredell County are part of our core service territory, not an afterthought. Support calls go to a local technician who knows the system, not an overseas call center. Changes to your system, big or small, are included at no extra charge.
Ready to Get Started?
Give us a call at 704-729-7210 for a free consultation and site survey — no pressure, no obligation. Let’s find out what phone system makes sense for your Statesville business. Click to Call 704-729-7210 or visit our contact us page.
FAQ
Do you support businesses in Statesville, or just Charlotte?
Statesville and the rest of Iredell County are part of our core service territory. We’ve installed and supported phone systems for businesses throughout the region for years, alongside our Charlotte-area work.
Is hosted PBX better than an on-premise system?
For most small and mid-sized businesses, yes. Hosted PBX eliminates the upfront hardware cost, reduces maintenance calls, and makes it easy to add users or locations without rewiring anything. If you have a specific reason to keep an on-premise system, we can talk through that too — give us a call.
Can I keep my current phone number if I switch?
In almost every case, yes. We handle the number transfer as part of the setup process.
What happens if the internet goes down?
Our hosted systems include call forwarding to a mobile phone as a backup, so you won’t miss important calls during an outage.
Do you work with businesses that have multiple locations?
Yes. We regularly set up multi-location businesses, including companies with offices in both Statesville and the Charlotte area, on a single unified phone system so employees can dial each other by extension.
Do you support warehouses and distribution centers near the interstate?
Yes. Statesville’s location at the I-40/I-77 interchange means we regularly connect a front office to a warehouse floor or loading dock on a single phone system, no matter how large the building is.
What if I’m not ready to give up my current phone system yet?
That’s fine. We still support and repair on-premise systems for Statesville businesses. Call us and we’ll talk through your options honestly, including whether staying put makes more sense for now.
What does it cost to switch to a hosted phone system?
Cost depends on how many users and phones you need, and whether you want physical desk phones or plan to use the ConnectUC app instead. Call us for a free quote based on your actual office setup rather than a generic per-seat estimate.
Do you install phone systems for new construction or office buildouts?
Yes. If you’re building out a new office or moving into an existing space in Statesville, we can plan the phone system and structured cabling together so the wiring is in place before drywall goes up.
Do you support legacy phone systems too?
Yes. We service a range of legacy business phone systems in addition to hosted VoIP, so if you’re not ready to switch or just need a repair, we can help.
How do I get started?
Call 704-729-7210 for a free consultation. We’ll ask a few questions about how your business operates, do a quick site survey if needed, and recommend a system that fits.