Searching for the right business phone system for your Durham company? Whether you’re a biotech startup in Research Triangle Park, a medical practice tied to Duke University Health, or a restaurant in the American Tobacco Historic District, we have a solution that fits the way you do business.
Click to Call 984-351-5525 or visit our contact us page.
Cloud VoIP and Hosted PBX for Durham Businesses
Not ready to commit to on-premise hardware? A cloud, or hosted, phone system runs your entire phone system off-site and gives Durham businesses the flexibility to add or remove lines as your team grows.
- Free auto attendant to route clients, patients, and customers to the right department
- Voicemail-to-email with transcription
- ConnectUC mobile app so calls follow you off-site without giving out your cell number
- Support for multiple locations – lab, office, and home all on one system
- Yealink desk phones that work seamlessly with the hosted platform
Prefer a fully hosted solution instead of on-site hardware? Take a look at our cloud phone systems for Durham for the full feature set.
How the Switch Works
We start with a walkthrough of your current phone bill and call flow. Plenty of the Durham businesses we talk to are connected in some way to Duke University, Duke Health, or one of the biotech and tech firms in Research Triangle Park, and many are still paying AT&T, Spectrum, Windstream, or CenturyLink for traditional phone lines at roughly double what a SIP trunking or hosted solution costs. We can usually cut that bill in half while adding features your old system never had, and we schedule the cutover so it doesn’t interrupt business.
Built for How Durham Does Business
Durham earned its “Bull City” nickname from its tobacco warehouse days, and that same entrepreneurial streak now shows up in Research Triangle Park’s biotech and pharmaceutical labs, in the startups and restaurants filling the restored warehouses of the American Tobacco Historic District, and in the medical practices and research offices connected to Duke University and Duke University Health System. A downtown startup needs a different call flow than a multi-location medical practice or a manufacturing office near RTP.
Because we’ve installed phone systems for businesses across North Carolina for over 20 years, we size every system to the business it’s built for, whether that means a compact system for a small office or a fully expandable IP system for a company with several hundred extensions.
Structured Cabling and On-Site Support
Moving into a new office or just tired of a rat’s nest of cabling in the server closet? We provide structured cabling for both voice and data, so your phone system and your network are both built on infrastructure that will last.
Still Running an On-Premise System?
If you already have an NEC, Avaya, ESI, or Nortel system in place, we can service, expand, or replace it. DS1 Phone Systems is an authorized dealer for ESI and NEC SL1100 phone systems, and we’re familiar with legacy Avaya IP Office and Nortel Norstar equipment still running in older Durham offices.
Why Durham Businesses Choose DS1 Phone Systems
We’ve been installing and supporting business phone systems since 1994. No contracts, free tech support, and free changes to your system whenever your business needs them.
Ready to Get Started?
Click to Call 984-351-5525 or visit our contact us page for a free consultation and quote.
FAQ
What phone systems do you install in Durham?
We install and support NEC, ESI, Avaya IP Office, and Nortel Norstar phone systems, along with cloud-hosted VoIP systems.
Can you lower our monthly phone bill?
In many cases, yes. If you’re on traditional phone lines through AT&T, Spectrum, Windstream, or CenturyLink, switching to SIP trunking or a hosted system can cut your bill significantly. Send us a copy of your current bill and we’ll provide a free quote.
Do you work with medical and biotech offices near Duke and RTP?
Yes. We work with medical practices, research offices, and biotech companies throughout Durham and Research Triangle Park, and can set up call routing that fits how your team operates.
Can my system handle multiple office or lab locations?
Yes. Cloud and hosted systems make it easy to connect multiple Durham locations, or a lab and an office, on one phone system.
Do you offer structured cabling too?
Yes, we provide voice and data cabling for offices throughout the Durham area.
Is there a contract for cloud service?
No. Our cloud phone service comes with no contract required.
How long does installation take?
Many systems can be installed and ready to use the same day, depending on the size of the business and number of extensions.
Do you support legacy equipment?
Yes, we service existing NEC, Avaya, ESI, and Nortel Norstar systems in addition to installing new equipment.
What areas do you serve besides Durham?
We serve the Triangle area, including Chapel Hill, Raleigh, Cary, and Hillsborough.
Do you offer free consultations?
Yes. Call 984-351-5525 or visit our contact us page to schedule a free consultation and quote.