Hosted Instructions

Log into your portal at:  with the user name and  password you were provided.


Inside the portal you can make changes to user names, passwords, greetings and much more.



To access your personal voicemail, simply touch the “message” key on your Yealink phone. It is located on the right side of the phone and it will light up when you have a message waiting.


Transfer directly to VOICEMAIL

To transfer a call directly into someones voicemail, use the shortcut code “7”.  While on the call hit “transfer” 7<extension number> and then hit transfer again… for example : to transfer a call to extension 101’s voicemail, hit transfer, 7101, transfer and hang up…



Park – After answering a call, press the “Park” button to put the call in a “parking spot” where it can be retrieved from any phone on your system.


Pickup – Go to any phone to retrieve the parked call and touch the “Pickup” button.


Page – Use this button to to have all phones receive an “over the phone page”.  A tone will sound once you press the key.


Shortcut Codes:  Use these shortcut codes at any time.

*35<extension number>  –  Extension pickup – Answer a call that is ringing at another extension.

*36  –  Company Wide Pickup – Answer a call that is ringing anywhere in your company.

*37  –  Department Pickup – Answer a call that is ringing anywhere in your department.

*50<extension number>  –  Auto Answer / Intercom

*99 – Transfer a call to your own extension – this will enable the Reach UC app to ring and you can leave your office while talking on the App!


Looking for the coolest feature on our hosted phone system?  That most certainly has to be our app for installing on your Samsung or Iphone.  Provided by REACHUC…   This app is very simple to install, just enter your user name and password and it downloads instantly.  Now you can call your customers back using the REACHUC app and it will send out the CALLER ID of your hosted phone system! How cool is that?  No more calling your customers back from your mobile phone and giving that number to everyone….

Here are a few screenshots for the interface on Android and Apple.

reachuc google play


reachuc apple iphone